Terms & Conditions

Quiet Cove LLC ("Quiet Cove", "Quiet Corner", "we", "us") owns and operates technology-equipped workspaces (each, a "Workspace") that can be reserved on-demand and through our reservation system, and are designed for mobile workers who need a better work environment on the go. These terms of service ("Terms of Service") govern your ("Your" or "You") access to and use of the services and features available through the Workspaces (collectively, the "Quiet Corner Services"), including Your use of any Workspace reserved through the online reservation system. Access to and use of the Quiet Corner Services are subject to these Terms of Service.

PLEASE READ THESE TERMS OF SERVICE CAREFULLY, AS THEY CREATE A BINDING AGREEMENT (THIS "AGREEMENT") BETWEEN YOU AND QUIET CORNER. FURTHER, THESE TERMS OF SERVICE CONTAIN AN AGREEMENT TO ARBITRATE, WHICH REQUIRES THAT YOU AND QUIET CORNER ARBITRATE CERTAIN CLAIMS BY BINDING, INDIVIDUAL ARBITRATION INSTEAD OF GOING TO COURT AND LIMITS CLASS ACTION CLAIMS, UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE AS DESCRIBED IN THE ARBITRATION SECTION (SEE SECTION 17 "AGREEMENT TO ARBITRATE").

BY ACCEPTING THESE TERMS OF SERVICE, YOU REPRESENT AND WARRANT THAT YOU ARE AT LEAST EIGHTEEN (18) YEARS OF AGE. IF YOU DO NOT ACCEPT ALL OF THESE TERMS OF SERVICE, THEN YOU ARE NOT AUTHORIZED TO USE, AND YOU MUST NOT USE, ANY OF QUIET CORNER'S WORKSPACES OR QUIET CORNER SERVICES.

If you have any questions regarding this Agreement, please contact us at support@quietcorner.io.

Quiet Corner reserves the right to change the terms of this Agreement at any time. Such changes will be effective from and after the date you make your next Workspace reservation under the updated Agreement and you accept the updated terms.

1. Definitions

In this Agreement, the following definitions apply:

• "Building Owner" means the owner of any building in which a Workspace is located.
• "Access Code" means the code issued by Quiet Corner to you for purposes of accessing the Workspace and utilizing the Quiet Corner Services. The Access Code will only be active during the session in which you have reserved the Workspace.
• "Rules" mean the rules, regulations, guidelines or policies of Quiet Corner related to your use of any Workspace or the Quiet Corner Services, whether set forth in this Agreement, appearing within a Workspace, or otherwise issued from time to time.

2. Basic Terms of Use of the Online Reservation System

Online Reservation System

Quiet Corner's online reservation system ("Online Reservation System") is made available on Quiet Corner devices located outside a Workspace or group of Workspaces, so that visitors like You can easily reserve and use a Workspace on demand. Your use of the Online Reservation System is subject to the terms of this Agreement and the Privacy Policy. Quiet Corner grants You a non-exclusive, revocable, and limited right to use the functionality or review the Content (as defined below) that is available through the Online Reservation System solely for Your personal use. Quiet Corner may alter, suspend or discontinue this Online Reservation System, or any of the other Quiet Corner Services provided herein, in whole or in part, at any time and for any reason, without providing notice to You. The Online Reservation System may also periodically become unavailable due to maintenance or for other reasons. The Online Reservation System is made available to You "AS IS" without any warranties, express or implied.

User Information

If you would like to make a reservation through the Online Reservation System, the Quiet Corner mobile app or the Quiet Corner website You will be required to register an account and provide us with personally identifiable information ("User Information") including but not limited to your cell phone number and/or email address. By accepting this Agreement, You agree and acknowledge that You will provide accurate, complete, and up to date information as requested on the screens that collect information from You and that you agree and acknowledge that Quiet Corner may communicate with you via SMS text message, email and/or telephone from time to time as necessary. You further agree and acknowledge that Your submission of personally identifiable information to the Online Reservation System is voluntary and entirely at Your own risk. You may opt out of promotional communications at any time by following the unsubscribe instructions in our communications or contacting customer support.

Login Credentials

When you register an account, you will be asked to create login credentials that you will use each time you want to reserve a Workspace ("Login Credentials"). You agree that You are solely responsible for protecting Your Login Credentials from unauthorized use, maintaining the confidentiality of Your Account and password, and You agree to accept responsibility for all activities that occur under Your Login Credentials. You agree to notify us immediately if You believe that any of Your Login Credentials have been or may have been used without Your permission so that appropriate action may be taken. You may not (i) create more than one account to access the Online Reservation System, (ii) share Your Login Credentials with any third party, or (iii) transfer Your account to any third party. Quiet Corner is not responsible for any loss or damage caused by, or expense incurred by You, as a result of Your failure to safeguard Your Login Credentials.

3. Basic Terms of Use of the Quiet Corner Service

Quiet Corner operates a service that allows you to reserve and use Workspaces on demand, but it does not in itself confer any right in or to the Workspace, except as expressly set forth in this Agreement. You may only use a Workspace, to the extent available, in accordance with the terms of this Agreement and subject to paying all applicable fees and charges.

Quiet Corner is the owner or lessee of the Workspaces and any item it provides to you or puts at your disposal during the term of this Agreement, including specifically and without limitation, all furniture and equipment, mobile and web-based applications. Your use of and rights in relation to any Workspace or item provided by Quiet Corner under this Agreement are limited to those rights of use stated in this Agreement.

License

Subject to the terms and conditions of this Agreement, Quiet Corner hereby grants you a license to use the Workspace(s) you reserve and pay for through Quiet Corner's Online Reservation System. Quiet Corner shall have the right to change the Workspaces from time to time (including adding and removing Workspaces from the Online Reservation System). You shall not have the right to use any Workspace except the Workspace you have reserved and paid for through the Online Reservation System.

Term

Quiet Corner may immediately terminate this Agreement if you (a) fail to pay any sum due under this Agreement, (b) fail to comply with any term or condition specified in the Agreement or any Rules, (c) are involved in an incident at, about or in connection with any Workspace that, in Quiet Corner's discretion, renders you ineligible or inappropriate for continued access and use of the Quiet Corner Services, or (d) engage in any activities or conduct that Quiet Corner, in its reasonable discretion, determines to be inappropriate, negligent, offensive, abusive or otherwise unacceptable. Upon termination for cause, no usage or other fees will be refunded. However, if termination occurs due to Quiet Corner's breach or for Quiet Corner's convenience, you will receive a prorated refund for unused services.

This Agreement shall be in effect for the duration of Your access to the Online Reservation System and/or Workspaces; provided that Quiet Corner may terminate this Agreement, and such access, at any time and for any or no reason. Upon termination of this Agreement, your right to use any Workspace or the Quiet Corner Services shall immediately terminate. You agree to immediately return to Quiet Corner any property of Quiet Corner that you have in your possession. Additionally, you shall be responsible for and agree to pay any legal fees, court costs or expenses associated with enforcing the terms of this Agreement, whether upon termination or otherwise (including, without limitation, any costs relating to recovering any of the foregoing property or any amounts due and owing to Quiet Corner).

4. Acceptable Use; Rules

General Purpose

You shall use the Workspace and Quiet Corner Services for general business or personal use only, in accordance with the terms and conditions of this Agreement and any Rules therefor designated by Quiet Corner from time to time. You will only use the Workspace during the session for which you have paid, and once your Workspace session has expired, you agree to leave the Workspace. The Workspace is for your use only, and You will not allow any third party to enter the Workspace during your Workspace session.

Lease

Your license to use any Workspace shall be subject to the terms of any lease or other agreement between Quiet Corner and the respective Building Owner. In the event of termination of any such lease or other agreement, the license granted herein to you shall terminate automatically with respect to such Workspace. You agree to abide by all rules and regulations of the Building Owner of each Workspace.

Restrictions

You will not make or permit or suffer to be made any use of any Workspace, Quiet Corner Services, or any part thereof (i) which would violate any of the covenants, agreements, terms, provisions and conditions of this License; (ii) which is directly or indirectly forbidden by public law, ordinance or government regulation; (iii) which may be dangerous to life, limb, or property; (iv) which may invalidate or increase the premium of any policy of insurance carried on any Workspace or covering its operations; (v) which will suffer or permit any Workspace or any part thereof to be used in any manner which, in the sole judgment of Quiet Corner, shall in any way impair or tend to impair the character, reputation or appearance of the Workspace; or (vi) which would impair or interfere with or tend to impair or interfere with the use of any Workspace or Quiet Corner Services by any other Quiet Corner user, including the emission of offensive odors, noises, or vibrations.

Furniture; Personal Property

You shall not bring into or install in any Workspace any furniture, fixtures, equipment or other personal property (except for your laptop computer, portable electronic devices, files and other documents, provided that all such laptops, portable devices, files and documents brought into any space shall be removed by you prior to the end of each session). You shall not damage any furniture, fixtures or equipment located in a Workspace. If any such damage occurs, then you shall, upon demand of Quiet Corner, pay to Quiet Corner the cost of repair or replacement. You shall not move any furniture, fixtures or equipment from one Workspace to another, nor remove any furniture, fixtures or equipment from the Workspace.

Quiet Corner shall have the right, but not the obligation to remove, store or dispose of any furniture, equipment or other personal property brought into any Workspace by you which is not removed by you at the end of your session. All such furniture, equipment and other personal property shall be deemed to have been abandoned by you. Removal, storage or disposal of all or any portion thereof shall be at the option of Quiet Corner, in its sole discretion, at your sole cost and expense, without liability or recourse to you or any other person or entity. You hereby release and discharge Quiet Corner from, and agree to indemnify, defend and hold Quiet Corner harmless from and against, any and all claims arising with respect to the exercise by Quiet Corner of its right to remove, store or dispose of any such furniture, equipment or personal property. You shall pay all costs and expenses incurred by Quiet Corner to remove, store or dispose any such furniture, equipment or other personal property after written demand by Quiet Corner.

Access by Quiet Corner

Quiet Corner shall have access to all Workspaces at all times and at any time.

Confidentiality

You agree that you shall keep confidential any and all information obtained by you relating to Quiet Corner, any other Quiet Corner user or any of Quiet Corner's or such other user's business matters.

Video Surveillance

Quiet Corner shall have the right (but not the obligation) to monitor any Workspace at any time by video or visual recording devices and equipment. Quiet Corner will not make any audio recording during your Workspace session.

Surrender

Once your Workspace session has expired, you agree to leave the Workspace, and leave it in the same condition as when you entered the Workspace, broom-clean, free of debris, trash, and personal items, subject to ordinary wear and tear. Quiet Corner reserves the right to charge the credit card you submitted for your reservation, or otherwise collect a cleaning fee of fifty dollars ($50.00), and pursue any avenues available to Quiet Corner in this regard, in situations in which we have determined, in Quiet Corner's sole discretion, you have not left the Workspace in broom-clean condition. Quiet Corner may charge you additional fees in the event we determine you have damaged the Workspace or any property within the Workspace, including a fee of one hundred and fifty dollars ($150.00) in the event Quiet Corner has determined that you were smoking in a Workspace. If we are unable to charge the credit card on file or otherwise collect payment from you, you agree to remit payment for any damage to the Workspace to Quiet Corner.

5. Pricing and Payment Terms

Pricing Structure

Workspace pricing is based on duration of use and is displayed at the time of reservation. Current rates are available through our Online Reservation System, mobile app, and website. All prices are in US dollars and subject to applicable taxes. You do hereby agree that you shall be charged fees based on the length of time of your booking of the Workspace (regardless if you make use of the Workspace for less than your booked time).

Additional Payments

Prior to exceeding the amount of time for which you booked a Workspace, you will receive a notification to extend the booking if available. If the Workspace is not available, you will be notified that you can not extend your booking. If you refuse to leave the Workspace after your booking has expired, Quiet Corner will give You a 5-minute grace period, after that grace period, Quiet Corner reserves the right to charge you an additional $75.00 for overstaying your booking. You do hereby consent to such excess time charges and to such overage charges. We will send you an itemized receipt of any charges we make to your credit card or other payment method. You hereby authorize Quiet Corner to bill your credit card as described above. Fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you are responsible for payment of all such taxes, levies or duties. If any fee cannot be charged to your credit card for any reason, your right to access the Quiet Corner Services, including any Workspace, may be suspended.

Payment Timing

Your payment method will be charged at the time of reservation. It will be kept on file throughout the booking session and removed following our inspection of the workspace.

Promotional Pricing

Quiet Corner may offer promotional rates, discounts, or special pricing from time to time. Promotional offers are subject to specific terms and conditions and may not be combined with other offers unless explicitly stated.

Tax Responsibility

You are responsible for all applicable federal, state, local, and international taxes, fees, duties, and assessments related to your use of Quiet Corner Services.

6. Cancellation and Modification Policy

Cancellation Window

You may cancel your reservation without charge up to two (2) hours before your scheduled session start time. Cancellations made less than two hours before are non-refundable.

Modifications

You may modify your reservation (subject to availability) up to one (1) hour before your scheduled session start time through our Online Reservation System or by contacting customer support.

System-Initiated Cancellations

If Quiet Corner must cancel your reservation due to equipment malfunction, maintenance, or other circumstances beyond our control, you will receive a full refund or credit toward a future reservation.

7. Refund Policy

Refund Eligibility

Refunds may be issued in the following circumstances:

• Cancellation within the permitted timeframe as outlined in the Terms & Conditions
• System-initiated cancellations by Quiet Corner
• Workspace unavailability due to technical failures lasting more than ten (10) minutes
• Billing errors or duplicate charges

Refund Processing

Approved refunds will be processed within five (5) to seven (7) business days to your original payment method.

Dispute Resolution

Payment disputes must be submitted within thirty (30) days of the charge date by contacting support@quietcorner.io.

8. Services at the Workspace

Each Workspace includes an access-controlled space with a user-controlled touch screen monitor to control the lighting, fan speeds, sounds, and capabilities to extend booking. Electricity for normal office use shall be made available in each Workspace, subject to performance by the Building Owner. Each Workspace has dedicated Wifi, which will be provided to You via text message and/or your booking confirmation email. Quiet Corner shall not be liable for any interruption of Wi-Fi services, utilities or other services at any Workspace, and you shall not be entitled to any refund or other abatement of fees or charges in the event of any such interruption of services.

9. Assignment and Subletting

No assignment of this Agreement or sublicensing of any Workspace or any part thereof shall be made by you, and any purported assignment or sublicensing shall be null and void and of no force or effect.

Neither all nor any part of your interest in any Workspace granted hereunder may be encumbered, assigned, or transferred, in whole or in part, either by any act by you or by operation of law.

You shall not permit or suffer any Workspace to be used by any person claiming by, through or under you.

10. Intellectual Property Rights; Restrictions

The Workspace, and all of the equipment, items, and content made available through the Online Reservation System, Workspace, or Quiet Corner Services, including without limitation the images, graphics, information, text, data, links, as well as the underlying software, networks and systems that support this Online Reservation System and Workspace and other material accessible through the Online Reservation System, Workspace or Quiet Corner Services ("Quiet Corner Content") is owned by or under license to the Quiet Corner and is protected by applicable trademark, copyright, or other rights. The Quiet Corner Content may contain typographical errors, other inadvertent errors, or inaccuracies. Quiet Corner reserves the right to make changes to document names and content, descriptions or specification, or other information, without obligation to issue any notice of such changes. The rights granted to you in this Agreement are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Online Reservation System, Workspace, or Quiet Corner Services; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Online Reservation System, Workspace or Quiet Corner Services; (c) you shall not access the Online Reservation System, Workspace, or Quiet Corner Services in order to build a similar or competitive service; and (d) except as expressly stated herein, no part of the Online Reservation System, Workspace, or Quiet Corner Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. All copyright and other proprietary notices on the Online Reservation System, Workspace, or Quiet Corner Services, must be retained. Nothing contained within the Online Reservation System should be construed as granting, by implication, estoppel, or otherwise, any license or right to use this Online Reservation System or any Quiet Corner Content displayed on this Online Reservation System, except as expressly permitted by this Agreement; or with Quiet Corner's prior written permission or the permission of the third party that owns the trademark or copyright of the Quiet Corner Content displayed on the Online Reservation System.

11. Prohibited Conduct

You shall not disturb or interfere with the operation of the Online Reservation System in any manner including without limitation by imposing an unreasonable or disproportionate burden on the network, software or hardware infrastructure of the Online Reservation System. Furthermore, You shall not disrupt or otherwise interfere in any way with another user's participation on the Online Reservation System or in any Workspace. By accessing and using the Quiet Corner Services, including the Online Reservation System or any Workspace, You shall abide by the following standards of conduct. You shall not, and will not authorize or facilitate any attempt by another person, to use the Online Reservation System or any of the Quiet Corner Services to: (i) transmit any Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, offensive, obscene, pornographic, lewd, lascivious, or otherwise objectionable, as determined by Quiet Corner; (ii) circumvent or manipulate Quiet Corner's fee structure, the billing process, or fees owed to Quiet Corner; (iii) use a name or language that Quiet Corner, in its sole discretion, deems offensive; (iv) post false, inaccurate, misleading, defamatory, or libelous content (including without limitation personal information) within a Workspace; (v) post hateful or racially or ethnically objectionable Content within a Workspace; (vi) post Content which infringes another's copyright, trademark or trade secret within a Workspace; (vii) post unsolicited advertising or unlawfully promote products or services within a Workspace; (viii) take any action that may interfere with other members use of the Online Reservation System or other members use of a Workspace or any Quiet Corner Services; (ix) harass, threaten or intentionally embarrass or cause distress to another person or entity; (x) impersonate another user; (xi) exploit or solicit personal information from children under 18 years of age; (xii) introduce viruses, worms, Trojan horses and/or harmful code into the Online Reservation System; (xiii) obtain unauthorized access to any computer system or confidential information through the Online Reservation System; (xiv) harvest or otherwise collect information about users, including email addresses, without their consent; (xv) invade the privacy of any person, including without limitation posting personally identifying or otherwise private information about a person without their consent (or their parent's consent in the case of a child under 18 years of age); (xvi) violate any federal, state, local, or international law or regulation, including smoking within any Workspace; or (xvii) encourage conduct that would constitute a criminal or civil offense.

12. Disclaimers

THE ONLINE RESERVATION SYSTEM, WORKSPACES, AND QUIET CORNER SERVICES ARE PROVIDED "AS-IS" AND "AS AVAILABLE" AND WE (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE ONLINE RESERVATION SYSTEM, WORKSPACES, AND QUIET CORNER SERVICES: (A) WILL MEET YOUR REQUIREMENTS; (B) WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; OR (C) WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE.

13. Limitations on Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, QUIET CORNER SHALL NOT BE LIABLE OR RESPONSIBLE TO YOU FOR, ANY INJURY OR DAMAGE RESULTING FROM THE ACTS OR OMISSIONS OF QUIET CORNER OR ANY OF QUIET CORNER'S EMPLOYEES, OTHER PERSONS LICENSING SPACE OR SERVICES FROM QUIET CORNER, OR OTHER PERSONS (INCLUDING, WITHOUT LIMITATION, ANY QUIET CORNER USER) USING OR OCCUPYING ANY PART OF ANY WORKSPACE; ANY FAILURE OF ANY SERVICES TO BE PROVIDED, INCLUDING, WITHOUT LIMITATION, WATER, GAS, ELECTRICITY, INTERNET, OR TELEPHONE SERVICE OR ANY CLEANING OR SECURITY SERVICE; YOUR CONTENT; ANY CONSEQUENTIAL, EXEMPLARY, PUNITIVE OR OTHER INDIRECT DAMAGES OR ANY LOSS OF PROFITS, LOSS OF DATA OR LOSS OF BUSINESS DAMAGES; OR ANY INJURY OR DAMAGE TO PERSON OR PROPERTY CAUSED BY ANY PERSON; EXCEPT IN CASES OF GROSS NEGLIGENCE OR WILLFUL MISCONDUCT BY QUIET CORNER.

The limitations in this section do not apply to: (a) death or personal injury caused by Quiet Corner's negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be excluded or limited under applicable law; or (d) breaches of data protection obligations.

YOUR USE OF ANY PERSONAL PROPERTY IN ANY WORKSPACE SHALL BE AT YOUR SOLE RISK, AND IF THE WHOLE OR ANY PART THEREOF SHALL BE LOST, DESTROYED OR DAMAGED BY FIRE, THEFT OR OTHERWISE, NO PART OF SAID LOSS OR DAMAGE IS TO BE CHARGED TO OR BORNE BY QUIET CORNER, AND YOU AGREE TO INDEMNIFY, DEFEND AND HOLD QUIET CORNER HARMLESS FROM AND AGAINST ANY AND ALL LIABILITIES, OBLIGATIONS, PENALTIES, CLAIMS, COSTS, CHARGES AND EXPENSES, INCLUDING, BUT NOT LIMITED TO, ATTORNEYS' FEES, BASED UPON OR ARISING OUT OF THE FOREGOING.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR (AND OUR SUPPLIERS') LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) FIFTY US DOLLARS ($50) OR (B) AMOUNTS YOU'VE PAID QUIET CORNER IN THE PRIOR 12 MONTHS (IF ANY). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

14. Your Liability

You shall indemnify, defend, indemnify and hold harmless Quiet Corner and Quiet Corner's member partners, agents and employees from and against any and all liabilities, obligations, damages, penalties, claims, costs, charges and expenses, including, but not limited to, attorneys' fees, which may be incurred by Quiet Corner or such other indemnified parties by reason of, or arising directly or indirectly from, out of, or in connection with, any negligent or otherwise wrongful act or omission of or by You, Your agents, employees or invitees in or about any Workspace, or any failure on Your part to perform or comply with any of the terms, conditions or provisions of this Agreement.

15. Notices

Any notice from Quiet Corner to You concerning any change with respect to any Workspace or any Rules shall be deemed to have been given if posted to our Online Reservation System; and

any other matters pertaining to this Agreement shall be deemed to have been given if sent to You at the email address provided at account registration through our Online Reservation System.

Any notice from You to Quiet Corner shall be deemed to have been given if sent to support@quietcorner.io.

16. Third-Party Products or Services

The Online Reservation System may contain links or access to non-Quiet Corner products or services that are provided to You as a convenience. Any outside website or service accessed from the Online Reservation System is independent from Quiet Corner, and Quiet Corner has no control over the content of such websites. Quiet Corner is not responsible for the content of any linked website or for any loss or damage incurred in connection with Your use of such links or dealings with the operators of such non-Quiet Corner websites or services. In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by Quiet Corner of that third party or of any product or service provided by a third party. Likewise, a link to a non-Quiet Corner website does not imply that Quiet Corner endorses or accepts any responsibility for the content or use of such website. Quiet Corner does not endorse, warrant or guarantee any product or service offered by any third party through an online messaging service or link accessible through this Online Reservation System and will not be a party to or in any way monitor any transaction involving any third party providers of products or services. Quiet Corner makes no representations, warranties or commitments with respect to any third-party product or service, including any representation or warranty that the content or services provided by such third party are accurate or complete.

17. Agreement to Arbitrate

This Section 17 is referred to in this Agreement as the "Agreement to Arbitrate." You agree that any and all disputes or claims that have arisen or may arise between you and Quiet Corner, whether arising out of or relating to this Agreement (including any alleged breach thereof), the Quiet Corner Services, any advertising, any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Agreement to Arbitrate, except that you may assert individual claims in small claims court, if your claims qualify. Further, this Agreement to Arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into this Agreement, you and Quiet Corner are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not a judge or jury. The Federal Arbitration Act governs the interpretation and enforcement of this Agreement to Arbitrate.

Prohibition of Class and Representative Actions and Non-Individualized Relief: YOU AND QUIET CORNER AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND QUIET CORNER AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S).

18. Privacy Policy

Data Collection

We collect personal information necessary to provide our services, including but not limited to: name, email address, phone number, payment information, and usage data. We may also collect technical information about your use of our services.

Use of Information

We use your information to: process reservations, provide customer support, send service-related communications, improve our services, and comply with legal obligations.

Data Sharing

We do not sell your personal information. We may share information with: service providers who assist in our operations, legal authorities when required by law, and business partners with your consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to: access your personal information, request corrections or deletions, opt-out of marketing communications, and request data portability where applicable.

Cookies and Tracking

Our services use cookies and similar technologies to enhance functionality and analyze usage patterns. You may control cookie settings through your browser.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations, typically no longer than seven (7) years after account closure.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

19. Force Majeure

Force Majeure Events

Neither party shall be liable for any failure or delay in performance under this Agreement due to circumstances beyond their reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, epidemic, pandemic, government actions, labor disputes, or utility failures.

Notification

The affected party must promptly notify the other party of any force majeure event and its expected duration.

Mitigation

Both parties agree to use reasonable efforts to mitigate the effects of any force majeure event.

Extended Force Majeure

If a force majeure event continues for more than thirty (30) days, either party may terminate affected reservations or this Agreement with written notice.

20. Technical Support and Equipment

Support Availability

Technical support is available during workspace operating hours. Contact information is displayed within each workspace and available through our customer service channels on our website.

Equipment Malfunction

If workspace equipment malfunctions during your session, notify our support team immediately. We will attempt to resolve issues promptly or provide alternative solutions, which may include relocation to another workspace or session credit.

Response Times

We strive to respond to technical issues within fifteen (15) minutes during operating hours. Complex issues may require additional time to resolve.

No Guarantee of Uptime

While we maintain our equipment to high standards, we cannot guarantee 100% uptime for all workspace features and are not liable for brief interruptions in service.

21. Emergency Procedures

Medical Emergencies

In case of medical emergency, immediately call 911 and then contact Quiet Corner support if possible. Emergency contact information is posted in each workspace.

Building Emergencies

Follow all building evacuation procedures and emergency protocols. Familiarize yourself with emergency exits upon entering any workspace.

Security Concerns

Report any security concerns immediately to building security (if available) and Quiet Corner support. Do not confront suspicious individuals directly.

Emergency Contacts

Emergency contact information is available through our customer service channels.